Classroom Trainings Offered
Training Class NameDescriptionAudienceSLMS Course Code
Basic Group Facilitation SkillsParticipants will explore essential group facilitation concepts and the steps used to prepare for effective basic group facilitation. All New York State EmployeesGOER_BGFS
Emotional Intelligence in the WorkplaceParticipants will explore the difference between control and influence, practice skills for achieving positive relationship outcomes, and recognize the attributes and challenges of different communication stylesAll New York State EmployeesGOER_EI
Emotional Intelligence in the Workplace (Virtual Classroom)Participants will explore the difference between control and influence, practice skills for achieving positive relationship outcomes, and recognize the attributes and challenges of different communication stylesAll New York State EmployeesGOER_EI_V
Essentials of Supervision:
Coaching for Improvement (Virtual Classroom)
Participants will practice coaching employees in various workplace scenarios.All New York State supervisors, or employees interested in supervisionGOER_ES_CFI_V
Essentials of Supervision:
Developing SMART Performance Standards (Virtual Classroom)
Participants will practice reviewing, writing, and evaluating performance standards. All New York State supervisors, or employees interested in supervisionGOER_ES_DSPS_V
Essentials of Supervision: 
Essentials of Supervision: Gauging Your Supervisory Skills
Participants will assess their abilities in five critical supervisory skills, review how each skill applies to specific work scenarios, and take part in practice activities to reinforce the learning.All New York State supervisors, or employees interested in supervisionGOER_ES_GYSS
Essentials of Supervision: Planning Performance and Giving FeedbackParticipants will practice writing and evaluating performance standards, planning and giving effective performance feedback, and coaching employees in various workplace scenarios.All New York State supervisors, or employees interested in supervisionGOER_ES_PPGF
Essentials of Supervision: Providing Behavior-Based Feedback (Virtual Classroom)Participants will practice developing and evaluating effective performance feedback.All New York State supervisors, or employees interested in supervisionGOER_ES_PBBF_V
Essentials of Supervision: The New Supervisor-Making the TransitionParticipants will examine the challenges that arise when an employee transitions from a staff member to a supervisory role.All New York State supervisors, or employees interested in supervisionGOER_ES_NSMT
Essentials of Supervision: The New Supervisor-Making the Transition (Virtual Classroom)Participants will examine the challenges that arise when an employee transitions from a staff member to a supervisory role.All New York State supervisors, or employees interested in supervisionGOER_ES_NSMT_V
Navigating Transitions in the Workplace: A Guide for EmployeesParticipants will examine their experiences and attitudes about change. Models for thinking about change, building resilience, and developing strategies to cope with change will also be discussed.All New York State employeesGOER_NTW_EE
Navigating Transitions in the Workplace: A Guide for Managers and SupervisorsParticipants will use a variety of group activities to reinforce tools and techniques that will help them and their employees successfully navigate transitions in the workplace. Participants will develop a personal action plan to implement at the worksite.All New York State supervisors or employees interested in supervisionGOER_NTW_MS
Navigating Transitions in the Workplace: A Guide for Managers and Supervisors (Virtual Classroom)Participants will use a variety of group activities to reinforce tools and techniques that will help them and their employees successfully navigate transitions in the workplace. Participants will develop a personal action plan to implement at the worksite.All New York State supervisors, or employees interested in supervisionGOER_NTW_MS_V
Performance Evaluation: A Dynamic Tool for SupervisorsSupervisors will explore the tools necessary for successfully evaluating the performance of their employees. Supervisors will also discuss the value of managing performance beyond the evaluation through ongoing observation and feedback.All New York State supervisors, or employees interested in supervisionGOER_PE
Respectful Communications in the WorkplaceParticipants are provided with tools and techniques for improving communication in the workplace. Case studies, small group discussions, and listening skill building activities are included.All New York State employeesGOER_RCW
Respectful Communications in the Workplace (Virtual Classroom)Participants are provided with tools and techniques for improving communication in the workplace. Case studies, small group discussions, and listening skill building activities are included.All New York State employeesGOER_RCW_V
Successful Supervision in a Remote EnvironmentParticipants will learn best practices in remote supervision and management and strategies to ensure that teams are cohesive and productive. Participants will identify and practice the skills needed to overcome challenges and help teams meet their goals successfully.All New York State supervisors of remotely stationed staff, or those interested in supervising in a remote settingGOER_SSRE_V
Contact Us

Workforce and Organizational Development Unit 

Phone: 518-474-6772  

Email: [email protected]