SLMS Course Code
EAP-SupvOverview
Audience
All New York State Supervisors, or employees interested in supervision
Description
Participants will explore how to use the Employee Assistance Program (EAP) as a tool to address problems with employee performance.
Topics
- The value of EAP to employees, supervisors, and the State of New York
- The role of the agency EAP Coordinator and EAP Committee
- The benefits of an early referral to EAP
- How to make an appropriate referral
- Barriers to making referrals
- Responding to critical incidents
Length
Approximately 15 minutes