Respectful Communications in the Workplace (Virtual Classroom)
June 22 - Session 1: 9:00 a.m. – 11:00 a.m.
June 22 - Session 2: 1:30 p.m. – 3:30 p.m.
June 23 - Session 3: 9:00 a.m. – 11:00 a.m.
Participants will be provided with tools and techniques for improving communication in the workplace. Case studies, small group discussions, and listening skill activities are included.
• Interpersonal communication
• Personal responsibility
• Strategies for effective communication
• Disrespect in the workplace
• Self-respect/assertive behaviors
• Responding with respect to workplace clashes
All New York State employees
Online prerequisites: Orientation to WebEx Training: Participant Overview
6 hours; may be offered in three two-hour sessions
SLMS Class Code: GOER_RCW_V_06-22-23-22
Expectation: Participate actively using the Webex tools including having access to communicate through your audio connection either by phone or computer microphone.