Respectful Communications in the Workplace (Virtual Classroom)
June 22 - Session 1: 9:00 a.m. – 11:00 a.m. June 22 - Session 2: 1:30 p.m. – 3:30 p.m. June 23 - Session 3: 9:00 a.m. – 11:00 a.m.
Participants will be provided with tools and techniques for improving communication in the workplace. Case studies, small group discussions, and listening skill activities are included.
Topics • Interpersonal communication • Personal responsibility • Strategies for effective communication • Disrespect in the workplace • Self-respect/assertive behaviors • Responding with respect to workplace clashes
Audience All New York State employees
Online prerequisites: Orientation to WebEx Training: Participant Overview
Length 6 hours; may be offered in three two-hour sessions
SLMS Class Code: GOER_RCW_V_06-22-23-22
Application: Webex
Expectation: Participate actively using the Webex tools including having access to communicate through your audio connection either by phone or computer microphone.