Audience
Employees who have direct contact with the public, and managers and supervisors of employees who have direct contact with the public.
Description
Participants will review information on the importance of language access and how agencies implement Executive Order 26: Statewide Language Access Policy.
Topics
- What is language access
- Executive Order 26 and language access laws
- Communicating in plain language
- Providing language access services
Length
Approximately 45 minutes