NYS-Ride

Total Administrative Services Corporation (TASC) will be the new administrator for NYS-Ride commuter benefits beginning in 2027. Beginning October 2, 2026, you will be able to place your NYS-Ride orders with Bentek, the enrollment system for TASC. Employees who want to participate starting on January 1, 2027, must submit an order in Bentek by November 1, 2026. 

Enroll in NYS-Ride with TASC

Recurring orders and employee demographic information will not be transferred to TASC. You must create an account with Bentek, the enrollment system for TASC, and submit your commuter benefit selection to continue your NYS-Ride enrollment. 

You are not required to make a new order to access your balance transfer. To access your balance transfer only, follow the Balance Transfer Only order instructions below. Your balance transfer will automatically be applied to your TASC account once it is available. 

If you need to have access to commuter benefit funds on January 1, 2027 or to contribute additional funds to your commuter benefits account, follow the New Order order instructions below. Your balance transfer will automatically be applied to your TASC account once it is available. 

Deadline to Order or Make Changes

If you wish to make an order, you must do so online by 11:59p.m. EST by the first of the month or by telephone by 8:00 p.m. EST on the weekday on or before the first of the month. TASC customer service representatives are available Monday through Friday, 8:00 a.m. to 8:00 p.m. EST, except holidays. 

Order Online:

1. Access Bentek

Navigate to Bentek.

2. Log In or Register

Returning Participants: Log into your Bentek account. 

New Participants: Click on "Don't have an account? Create one." You will need the information below, which can be found on your most recent paystub. 

• NYS EMPLID
• Department ID
• Bargaining Unit
• Last Name

Follow directions to create your Username and Password. Please use a personal email address to avoid account disruptions in the event you change agencies or leave state service. 

3. Select Commuter Benefits

Balance Transfer Only: To access your balance transfer only, click the toggle button for Transit and/or Parking, then select Save. Your balance transfer will automatically be applied to your TASC account once it is available. 

New Order: From Employee Home, click on Commuter Benefits. Click I Want To Make Changes. Under the applicable commuter benefit type, select (+) New Order. Enter your monthly expenses and the months you would like the benefit. Then click on Save New Order. If you have a balance transfer, it will automatically be applied to your TASC account as soon as it is available. 

4. Verify My Commuter Benefits

Review your commuter benefit order(s), then click on Submit Session to complete the order. After you submit your session, you will receive an email confirming your commuter benefits from Bentek. 

Order by Phone: 

Contact (800) 358-7202 to have a TASC customer service representative place an order for you over the phone. 

Managing Your NYS-Ride Account

You will access your NYS-Ride account information by logging into your TASC account. The first time you access your TASC account, you need to sign up. When you receive your welcome email from TASC confirming your commuter benefits and your 12-digit TASC ID, your online TASC account will be ready for sign up. 

1. Access TASC

Navigate to TASC.

2. Login or Register

FSA Participants: Log into your TASC account.

New Participants: On the sign in page, find the First Time here? prompt and click Sign Up to establish access. Your TASC account username is the email address you provided in Bentek. 

Contact (800) 358-7202 for assistance logging into your TASC account. 

TASC Card

The TASC Card is a debit card that you will use to make purchases at participating commuter providers. Participants new to TASC will receive a TASC Card prior to the start of the benefit month. If you are enrolled in the FSA, your current TASC Card will include your NYS-Ride order(s). You will not receive a new card.

Effective January 1, 2027, the TASC Card will be compatible with mobile wallets like Apple and Google Pay. 

Contact

Questions on the transition can be directed to TASC at (800) 358-7202. 

Transition Frequently Asked Questions

Will I lose my remaining NYS-Ride balance? 
No. As long as you are an active New York State employee your balance will not be forfeited. To access your balance, you must create an account and submit an election with TASC. Please note that funds will not be available for January 2027 orders; there will be a 90-day balance transfer window before your balance will be available to you.

Will remaining balances transfer over to TASC automatically? 
No. After December 31, 2026, there will be a blackout period in which employees no longer have access to their remaining NYS-Ride balance. Edenred is expected to reconcile accounts by the end of the first quarter in 2027 after they complete their process OER and TASC will work together to ensure balances are updated for employees who have successfully enrolled with TASC.

Will I have access to my Edenred account after December 31, 2026? 
No. You will not be able to log into your Edenred account. Please download your historical transaction statements by December 31, 2026.

Will I have access to the Edenred Commuter Card after December 31, 2026? 
No, the last day to use the Commuter Card to pay for NYS-Ride eligible expenses is December 31, 2026. Any transactions after this date will be declined.

What is the deadline to submit parking reimbursement claims in Edenred? 
The deadline to submit your 2026 NYS-Ride parking reimbursement claims in your Edenred account is December 15, 2026. Claims submitted after this date will not be reimbursed.

Can I get a refund? 
No, per Internal Revenue Service (IRS) regulations pre-tax deductions are not refundable.

Will my information and order be transferred from Edenred to TASC? 
No, you will need to create an account with Bentek and submit an election to continue your NYS-Ride enrollment with TASC.

Do I need to set up a new NYS-Ride account? 
Yes. Information from Edenred will not automatically transfer to TASC. You will need to create a Bentek account to enroll in the NYS-Ride benefit. After the election deadline, you will receive an email from TASC confirming your elections and providing the information you need to create your online TASC account.

What if I already have a Bentek account? 
If you have a NYS FSA Bentek account you can log into your account and you will be able to submit a NYS-Ride election beginning October 2, 2026.

Will I get a new card? 
If you are enrolled in the FSA your current TASC card will include your NYS-Ride election and you will not receive a new card. If you are new to TASC with NYS, you will receive a TASC Card prior to the start of the benefit month.

When will I receive my TASC Card?
If you are new to TASC with NYS, you will receive a TASC Card prior to the start of the benefit month. If you are enrolled in the January 2027 benefit month, you will receive your TASC Card in December. 

Can I use mobile wallet with the TASC card? 
Yes, effective January 1, 2027 the TASC card will be compatible.

Where can I find my remaining balance? 
Log into your Edenred account on or before December 31, 2026. After the 90-day balance transfer window OER will have access to your remaining Edenred balance. 

What is the NYS Commuter Benefit? 
The cost of traveling to and from work is unavoidable. But with NYS-Ride (pronounced NICE-Ride) you may save about 30% on your public transportation expenses however you ride; bus, subway, train, ferry - you save! NYS-Ride is a state employee benefit that allows you to use pre-tax dollars on a variety of qualified public transit and parking costs. And if you commute to work by mass transportation, you are helping contribute to a greener environment. 

What Does this Mean for You? 
You will realize immediate tax savings in every NYS-Ride paycheck deduction! By enrolling in NYS-Ride, you will reduce your taxable income for eligible commuter expenses that you already pay for out-of-pocket, by paying for these with whole dollars before federal, state, and social security taxes are taken from your salary. 

Fees
There are no fees for employees who participate in NYS-Ride. NYS-Ride is sponsored by the Office of Employee Relations (OER). It is funded by OER in cooperation with the state public employee unions funds this benefit. The Legislature and Unified Court System also contribute on behalf of their employees.

NYS-Ride Administrator 
The State of New York retains the services of a commuter benefits administrator to manage NYS-Ride. Total Administrative Services Corporation (TASC) will be the new administrator for NYS-Ride commuter benefits beginning in 2027. Contact TASC directly by phone at (800) 358-7202. 

For current NYS-Ride participants, Edenred Benefit Solutions (Edenred) is the NYS-Ride administrator through December 31, 2026. Contact Edenred directly by phone at (888) 235-9223 or by email [email protected]. 

Pre-Tax Monthly Allowable Limits for 2026
Transit Expenses: $340/month
Parking Expenses: $340/month

You may have both qualified transit and parking expenses up to the monthly limits for each. If your monthly commuter costs are more than the $340, the balance of your commuter costs will be purchased with post-tax payroll deductions. Transit funds cannot be used for parking services and parking funds cannot be used for transit purchases. 

The NYS-Ride program is available to employees of the:

• Executive Branch
• Unified Court System
• Legislature
• The New York State Energy Research Development Authority (NYSERDA)

If you are a part-time employee, you are eligible as long as your paycheck can support your deduction. 

New employees are eligible to enroll immediately, you just need your NYS EMPLID, Department ID, and Bargaining Unit, and Last Name as it appears on your most recent paystub. After two consecutive payroll deductions, your commuter benefit will be ordered.

Eligibility is limited to the mass transit and parking expenses you incur while commuting between your home and your workplace. 

Eligible Transit Expenses
The pre-tax commuter benefit can be used to purchase transit fares. This includes transit by:  

• Bus
• Train
• Subway
• Ferry
• Vanpool
• Water taxi
• Para-transit van

Public Transportation (Mass Transit) Provider List (subject to change) 

Eligible Parking Expenses
The pre-tax parking benefit can be used to pay a third-party parking vendor at eligible locations. This includes parking at: 

• Parking meters
• Visitor or guest lots
• Park & Ride lots
• Municipal lots

Ineligible NYS-Ride Expenses 
The NYS-Ride benefit cannot be used to pay for ineligible transit and parking expenses. The following are not NYS-Ride eligible: 

• Office of General Services Employee Parking Program
• Parking fees paid through payroll deduction or payment to the employer
• Costs that have been or will be paid by your employer, such as for a business trip
• Bicycles
• Taxis
• Personal car, personal van, or casual carpool
• Tolls or E-Z Pass
• Fuel
• Traffic tickets
• Mileage 

Total Administrative Services Corporation (TASC) will be the new administrator for NYS-Ride commuter benefits beginning in 2027. Beginning October 2, 2026, you will be able to place your NYS-Ride orders with Bentek, the enrollment system for TASC. Employees who want to participate starting on January 1, 2027, must submit an order in Bentek by November 1, 2026. 

ENROLL HERE TO PARTICIPATE IN JANUARY 2027 BENEFIT MONTH
 

Deadline to Enroll or Make Changes
If you wish to make, change, or cancel your order, you must do so online by 11:59 p.m. EST by the first of the month or by phone by 8:00 p.m. EST on the weekday on or before the first of the month. Customer service representatives are available Monday through Friday, 8:00 a.m. - 8:00 p.m. EST, except holidays.

Edenred

For current participants, manage your NYS-Ride account with Edenred. You will not be able to log into your Edenred account after December 31, 2026. Please download your historical transaction statements by December 31, 2026. 

Your online dashboard displays an overview of your commuter benefits account. From your dashboard you can:  

• View and manage your receipt orders
• Edit or delete pending orders
• See reminders
• Place an order 
• Update your profile information
• Contact Edenred support
• Receive important notifications about your frequently used transit options

Edenred login

TASC 

You will access your NYS-Ride account information by logging into your TASC account. The first time you access your TASC account, you need to sign up. When you receive your welcome email from TASC confirming your commuter benefits and your 12-digit TASC ID, your online TASC account will be ready for sign up. 

Please note: Employees participating in the January 2027 benefit month will receive their TASC welcome email by the end of the first week in December. 

1. Access TASC

Navigate to TASC.

2. Login or Register

FSA Participants: Log into your TASC account.

New Participants: On the sign in page, find the First Time here? prompt and click Sign Up to establish access. Your TASC account username is the email address you provided in Bentek. 

Contact (800) 358-7202 for assistance logging into your TASC account. 

TASC LOGIN

How is my W-2 affected?
The wages reported on your W-2 form are reduced by the total of your NYS-Ride orders. No other forms are required.

What if I miss the deadline? 
If you make, change, or cancel your order online after 11:59 p.m. EST on the first of the month, it will be considered an order for the next deadline. For example, if you submit an order on August 2, your order will become effective for the November benefit month. 

Why can't I make changes after the deadline? 
Internal Revenue Service (IRS) regulations require that orders be made on a prospective basis. Changes or cancellations must be made by the first of the month.

What if my commute or commuting costs change? 
You can change your participation any time up to the monthly enrollment deadline. For example, if you move, transfer to another work location, or your commuter costs change, you may adjust your order.

What happens in a three-pay-period month? 
The Office of the State Comptroller (OSC) takes two equal deductions from your biweekly paycheck to cover the cost of your transit pass. In three-pay-period months, OSC will not take a deduction from the third paycheck.

What if I go on leave without pay or miss a payroll deduction? 
If you miss a deduction for any reason, your NYS-Ride orders will be canceled. When you return to the payroll, you can re-enroll in your Bentek account or by calling customer service at (800) 358-7202. 

Who should I contact if I have further questions about NYS-Ride?
For questions on your Edenred NYS-Ride account, contact Edenred directly. You can call toll free to (888) 235-9223. You also can send an email to [email protected]. 

For questions regarding 2027 NYS-Ride benefits, you will contact TASC at (800) 358-7202.

Will my participation in NYS-Ride affect my employee benefits?
Depending on your income, you may receive a slightly lower Social Security benefit at retirement because of your NYS-Ride pre-tax contributions. NYS-Ride orders reduce the earnings reported to the Social Security Administration. Therefore, the NYS-Ride reduction of social security taxes could slightly reduce Social Security benefits for people below the Social Security wage maximum. 

NYS-Ride orders do not reduce contributions or benefits under your retirement plan, life insurance, or Medicare.

What if I resign, retire, or leave state service?
NYS-Ride is a commute-to-work program. If you retire, resign, or end your employment with the State, you will not be eligible to take part in the NYS-Ride program. 

If you retire, resign, or end your employment with the State, you have 90 days after your separation date to spend the balance on your card. 

Edenred: The last day to use the Edenred Commuter Card is December 31, 2026. Log into your Edenred account to check your card balance by going to the dashboard or 'Card Management' page. Once the Commuter Card becomes inactive, any remaining funds will be removed from the Card and the pre-tax funds will be given back to New York State. If you have any remaining post-tax funds, they will be returned to you. Contact [email protected] to receive post-tax funds. 

TASC: Log into your TASC account to check your TASC card balance. Once the card becomes inactive, any remaining NYS-Ride funds will be removed from the card and the pre-tax funds will be given back to New York State. If you have any remaining post-tax funds, they will be returned to you. Contact [email protected] to receive post-tax funds. 

Can I make commuter purchases if I retire, resign, or end my employment with the State? 
NYS-Ride is a commute-to-work program. If you retire, resign, or end your employment with the State, you cannot make an order and no further purchases will be processed for you. 

Edenred: Any mass transit fare media, vanpool vouchers, or passes you already bought with before you left state employment will be supplied as scheduled, but you cannot receive a refund for any purchase that you are unable to use. Additionally, refunds cannot be issued for any unused pre-tax deductions after you leave state service.

TASC: Any benefit elections you already bought before you left state employment will be supplied as scheduled. Refunds cannot be issued for any unused pre-tax deductions after you leave state service. 

Edenred Commuter Card and Edenred Account

How is money loaded on to the Edenred Commuter Card? When is the money loaded onto the Edenred Commuter Card? 
The Edenred Commuter Card is funded on the 20th of the month prior to the benefit month. The card cannot be transferred between employees or employers and has a maximum balance limit of $2,500.

Where can I use the Edenred Commuter Card? 
You can use the Commuter Card to buy tickets at ticket vending machines of many transit providers throughout the state. Providers include MTA, NJ Transit, NY WaterWay, CDTA, Adirondack Trailways, Niagara Frontier, and Amtrak. A full list of service providers, or by calling Edenred Customer Service at (888) 235-9223.

How do I activate the Edenred Commuter Card? 
You can activate your card in one of 2 ways: 

1. Online: https://card.edenredbenefits.com/.
2. On the phone: By calling 855-518-3746, and choose option 1. 

You will need to enter your 16 digit card number and the date of birth on file with Edenred. The date of birth can be found on the 'Profile' section in your Edenred account. 

Will I have access to my Edenred Commuter Card after December 31, 2026? 
No. The last day to use the Commuter Card is December 31, 2026. Any transactions after this date will be declined.

Will I have access to my Edenred account after December 31, 2026? 
No. You will not be able to log into your Edenred account. Please download your historical transaction statements by December 31, 2026. 

What happens if my Edenred Commuter Card is lost, damaged, or never received in the mail? 
If your Commuter Card is lost or damaged, log into your Edenred account and go to "My Account", and then "Order History" and select the option for "Lost/Stolen Card." Edenred will issue you a new card in 7-10 business days.  If you buy a pass out-of-pocket, you will be reimbursed up to the available balance on the card. 

What if my Edenred Commuter Card account balance doesn't cover the cost of a transaction?
If your account balance is less than the transaction amount, the transaction will be declined. You will need to use another form of payment to complete this transaction. 

How do I manage my Edenred Commuter Card?
You can check your Commuter Card balance anytime by going to the dashboard or Card Management page in your Edenred account. You can activate, request a replacement or report a problem with your Commuter Card right from your dashboard. More details about your prepaid card such as transaction history can be found on the Card Management page.

How do I add the Edenred Commuter Card to my digital wallet?
The Commuter Card is now available for Apple pay, Google Pay, and Samsung Pay. To add your Commuter Card to your smartphone's mobile wallet to easily and conveniently pay at transit card readers, follow these instructions: 

• Log into your Edenred account.
• On the side menu, click on Card Management.
• Go to the Mobile Wallet section of the Card Management page and enter your phone number and email address (for verification purposes).
• Go to your mobile device and add the Commuter Card to your smartphone's mobile wallet according to the instructions for your device.  

What happens to my Edenred Commuter Card if I leave state service?
If you leave state service, you have 90 days after your separation date to spend the balance on your Commuter Card. The last day to use the Edenred Commuter Card is December 31, 2026. Log into your Edenred account to check your card balance by going to the dashboard or 'Card Management' page. Once the Commuter Card becomes inactive, any remaining funds will be removed from the Card and the pre-tax funds will be given back to New York State. If you have any remaining post-tax funds, they will be returned to you. Contact [email protected] to receive post-tax funds. 

Can I use my Edenred Commuter Card for purchases other than transportation?
No, the Commuter Card can only be used to pay for commuter costs at transit provider vending machines and online. If the card is used at an unapproved merchant, the transaction will be declined.

What are the benefits of using the Commuter Card?
The Commuter Card allows you to easily change or pause monthly contributions to your card. It makes buying monthly transit passes quick, easy, and convenient—just swipe and go. It is also a form of contactless payment, meaning you tap and go or upload it to your digital wallet on your smartphone. Be sure to log into your NYS-Ride account and make changes before the order/cancellation deadline.

Public Transportation and Vanpool Vouchers or Passes
How and when do I receive my public transportation fare media with Edenred, such as bus, subway, or rail passes, fare cards, or vanpool vouchers or passes?

Your fare media or vanpool vouchers or passes will be sent directly to the address you provided and will arrive before the end of each month. You do not pay postage or handling fees. 

What if I don't receive my fare media or vanpool vouchers or passes?
Contact Edenred at (888) 235-9223. You must contact customer service to report the missing order within the first three business days of the benefit month. 

What if my fare media or vanpool vouchers or passes arrive but then are misplaced or lost?
Lost fare media or vanpool vouchers or passes cannot be replaced. You will need to buy replacements on your own, on a post-tax basis. Commuter Cards are replaceable at any time if they are lost or stolen. 

TASC Card

What is the TASC Card? 
The TASC Card is a debit card that you use to make purchases at participating ticket vending machines. Choose the amount of money to pre-load on the card each month and use it to buy different fare options depending on your commute. Any unused balance remains on the card for future use. 

How is money loaded on to the TASC Card? When is the money loaded on to the TASC Card?
The TASC Card is funded by payroll deduction. The TASC card is funded within 1-3 business days from the paycheck date.  Any unused funds will remain available for future use and roll over from month to month. The card cannot be transferred between employees or employers and has a maximum balance limit of $2,500 for NYS-Ride funds.

Where can I use the TASC Card?
You can use the TASC Card to buy tickets at ticket vending machines of many transit providers throughout the state. Providers include MTA, NJ Transit, NY WaterWay, CDTA, Adirondack Trailways, Niagara Frontier, and Amtrak. A full list of service providers, or by calling TASC Customer Service at (800) 358-7202.

Can I use mobile wallet with the TASC card? 
Yes, effective January 1, 2027 the TASC card will be compatible.

What happens if my TASC Card is lost, damaged, or never received in the mail?
If you TASC Card is lost or damaged, log into your TASC account and go to "TASC Wallet", and then "TASC Cards". You can report a lost or stolen TASC Card by selecting the option "Report lost or stolen card". Select "Request new card" to receive a new TASC Card. Select "Lock card" to temporarily lock your card to prevent further card transactions. Pending transactions will settle normally.

What if my TASC Card account balance doesn't cover the cost of a transaction? 
If your account balance is less than the transaction amount, the transaction will be declined. You will need to use another form of payment to complete this transaction. 

What happens to my TASC Card balance if my commuting pattern changes or I go on vacation?
With the TASC Card, you can purchase different fare options depending on your commute. Any balance you don't use in a month stays on the card for use in a future month. The Internal Revenue Code does not permit any pre-tax funds remaining in your account to be refunded to you. 

TASC

How do I manage my TASC Card? 
You can check your TASC Card balance anytime by going to your online TASC account or in the mobile TASC app. You can request a new card, lock, and report your card lost or stolen in your online TASC account under "TASC Wallet".

What happens to my TASC Card if I leave state service?
If you leave state service, you have 90 days after your separation date to spend down the balance on your TASC Card. Log into your TASC account to check your card balance. Once the TASC Card becomes inactive, any remaining funds will be removed from the TASC Card and the pre-tax funds will be given back to New York State. If you have any remaining post-tax funds, they will be returned to you. Contact [email protected] to receive post-tax funds.

Can I use my TASC Card for purchases other than transportation?
NYS-Ride funds can only be used to pay for commuter costs at transit provider vending machines and online. If the TASC Card is used at an unapproved merchant, the transition will be declined. If you participate in the NYS FSA, you can use the TASC Card to purchase eligible FSA expenses. 

Other Questions

Can I get a refund? 
No, per Internal Revenue Service (IRS) regulations pre-tax deductions are not refundable. 

Will I lose my remaining NYS-Ride balance with Edenred? 
No. As long as you are an active New York State employee your balance will not be forfeited. To access your balance, you must create an account and submit an election with TASC. Please note that funds will not be available for January 2027 orders; there will be a 90-day balance transfer window before your balance will be available to you. 

What is the deadline to submit parking reimbursement claims in Edenred? 
The deadline to submit your 2026 NYS-Ride parking reimbursement claims in Edenred is December 15, 2026. Claims submitted after this date will not be reimbursed.

Will I get a new TASC Card if I already have on for the NYS FSA? 
If you are enrolled in the FSA, your current TASC card will include your NYS-Ride election and you will not receive a new card. If you are new to TASC, you will receive a TASC card prior to the start of the benefit month.