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Respectful Communications in the Workplace

(Virtual Classroom)

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Respectful Communications in the Workplace (Virtual Classroom)

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SLMS Course Code

GOER_RCW_V

Audience

All New York State employees

Description

Participants are provided with tools and techniques for improving communication in the workplace. Case studies, small group discussions, and listening skill building activities are included.

Topics

  • Interpersonal communication
  • Personal responsibility
  • Strategies for effective communication
  • Disrespect in the workplace
  • Self-respect/assertive behaviors
  • Responding with respect to workplace clashes

Length

6 hours; may be delivered in three sessions

Online Prerequisites 

Orientation to W​ebex Trai​ning:​​ Participant Overview​​​