Statewide Learning and Development Series

Essentials of Supervision: Gauging Your Supervisory Skills provides a practical, hands-on learning experience for NYS employees who want to enhance and develop five foundational supervisory skills: Planning the Work, Coordinating the Work, Building Relationships, Developing Staff, and Meeting Goals.

Topics
• Key skills for successful supervision
• Self-appraisal
• Application of five supervisory skills
• Personalized action plan

Audience: All New York State supervisors, or employees interested in supervision

Length: One day

Essentials of Supervision: Delegating Effectively provides the why, what, and how to delegate and build skills required for delegation. Participants are presented with a framework to use for deciding how to delegate and acting on those decisions. This framework is intended to increase confidence, leading to more willingness to delegate, which in turn leads to greater experience and success on the job for the participant and their team.

Topics
• What is delegation?
• Four styles of delegation
• Barriers
• What should be delegated
• Action plan

Audience: All New York State supervisors, or employees interested in supervision

Length: 4 hours

Effective Problem Solving explores how to define problems and break them into smaller parts. Participants will identify possible causes and come up with solutions. Participants will then weigh the strengths and weaknesses of solutions and see how to carry them out in an organized way.

Topics
• Defining the problem
• Breaking problems into small parts
• Strengths and weaknesses of solutions
• Preparing alternative solutions
• Develop methods for everyday problems

Audience: All New York State employees

Length: One day

The Organized Office Worker enables participants to explore and apply strategies that enable them to identify what aspects of their work are within their ability to control and develop organizational skills and habits that can contribute to improvements in productivity.

Topics
• Basic time management principles
• Prioritizing tasks
• Using technology
• Overcoming procrastination and time wasters

Audience: All New York State employees

Length: One day

Participants will learn best practices in remote supervision and management and strategies to ensure that teams are cohesive and productive. Participants will identify and practice the skills needed to overcome challenges and help teams meet their goals successfully.

Topics
• Identifying tools needed for successful remote supervision
• Establishing trust and strong communication
• Maintaining ongoing trust and communication
• Identifying and overcoming common challenges in remote supervision

Audience: All New York State supervisors of remotely stationed staff, or those interested in supervising in a remote setting

Length: 4.5 hours

It is the policy of the State of New York to provide for and promote equal opportunity in employment and equal access to all programs and services without discrimination on the basis of age, race, color, creed, national origin, military status, sex, sexual orientation, gender identity or expression, disability (including pregnancy-related disability or condition), predisposing genetic characteristics, marital/familial status, status as a victim of domestic violence, citizenship or immigration status, or prior arrest/criminal conviction record.

Reasonable accommodations are available, upon request, in all aspects of state training, consistent with the Americans with Disabilities Act and the New York State Human Rights Law, to ensure that every individual is able to gain maximum benefit from the training experience. You may request a reasonable accommodation for training conducted by OER by contacting [email protected] or by calling (518) 474-6772.

The Statewide Learning and Development Series is made available through a partnership between the Office of Employee Relations (OER) and the New York State Learning Alliance (NYSLA). Self-enrollment for these courses begins July 15, 2026 through the Statewide Learning Management System (SLMS) at nyslearn.ny.gov. For questions regarding enrollment, call the SLMS Help Desk at (518) 473-8087 or email [email protected].