The Employee Assistance Program (EAP) is an important tool supervisors can use to help maintain a positive and productive work environment while helping employees address personal or work-related issues that may be affecting their work performance.
Supervisors are in a unique position to identify employees whose work performance may be declining due to personal or work-related issues and determine if a referral to EAP is appropriate.
EAP can help supervisors maintain a positive and productive work environment by providing consultations on how to make an EAP referral and develop a plan to address the employee’s work performance. EAP can also offer crisis response in the aftermath of a critical incident, training about EAP services, and wellness activities on topics ranging from stress management to healthy eating and walking.