Using Effective Counseling to Improve Employee Productivity

SLMS Course Code
GOER-EffCounseling

Audience
All New York State Supervisors, or employees interested in supervision

Description
Supervisors will become familiar with the process of counseling and discover ways that counseling can be used as a strategy to address poor employee performance.

Topics

• Defining counseling and when it is appropriate
• Conducting a counseling session
• Writing a counseling memo
• Identifying and addressing poor performance and behavior problems

Length
Approximately 120 minutes