SLMS Course Code
GOER-EffCounseling
Audience
All New York State Supervisors, or employees interested in supervision
Description
Supervisors will become familiar with the process of counseling and discover ways that counseling can be used as a strategy to address poor employee performance.
Topics
- Defining counseling and when it is appropriate
- Conducting a counseling session
- Writing a counseling memo
- Identifying and addressing poor performance and behavior problems
Length
Approximately 120 minutes